Module 1

Module 2

Module 3

Module 4

Module 5

Module 6

Module 7

Module 8

Module 9

Module 10

Competencies

In this project, you will demonstrate your mastery of the following

competencies:

 Recommend operations management methods and techniques to

increase value for customers

 Evaluate how operations management generates value for an

organization

 Explain local, national, and global sustainability in relation to

functional areas of business

Scenario

You work as the chief supply-chain officer at the large international

corporation, NationaliTeas. NationaliTeas manufactures and sells tea

worldwide. Its motto is “Keeping people and their taste buds awake (when

they want to be awake).” Its mission is “Make the world more awake

through rejuvenating and refreshing beverages and sustainable practices

that uplift workers, communities, and souls.” Its vision is “to be the most

respected tea manufacturer across at least three continents for our tea

and our actions, which will be driven by a commitment ethical sourcing,

minimal waste, and empowerment of our employees.”

You would like to establish an operational goal of having your corporation

apply for a B Corp Certification within the next two years. You believe this

would add value to the organization and help it to prioritize a stronger

focus on sustainable operational practices. You have conducted a

preassesment based on the recommendations for applying for B Corp

Certification, and you’ve evaluated the corporation’s current strengths

and areas for improvement.

 

Now you need to develop a proposal for the board of directors that

explains why prioritizing the triple bottom line (TBL) through working

toward B Corp Certification has organizational value. You must also

propose three high-impact initiatives to help strengthen the corporation’s

commitment to people, planet, and profit based on your evaluations.

Directions

1. Part One: Justification of Benefits: Justify the value of working

toward more intentionally incorporating the TBL framework into

organizational decision making, specifically how ethical business

practices regarding people, planet, and profit can benefit society,

the environment, and the company’s profit. Specifically, address the

following:

A. Key Components: Explain the three key components of the

TBL framework and how each component benefits

businesses and society.

B. Organizational Value: Provide a justification regarding the

value and benefits of using the TBL framework to inform

corporate decision making, and explain connections

between the organizational mission and the organizational

vision.

C. B Corporation Benefits: Briefly describe the organizational

benefits of attaining B Corp Certification.

 

2. Part Two: Operational Recommendations: Read through the

Preassessment Evaluation Summary (located in the Supporting

Materials section) for each aspect of the TBL (people, profit, and

planet). You will need to provide a detailed description of the

initiatives that will create the needed improvement. You should

note the organizational and societal value of the initiative along

with the operational management techniques recommended to

 

plan and complete each initiative. For each of your three initiatives,

address the following:

A. Organizational Impacts: Describe the organizational

benefits of each initiative, specifically noting the expected

positive impact of completing each. Examples of positive

impacts include better alignment to the organization’s

mission, vision, and culture statements; increased amounts

of funds or resources saved; and improvements to the

organization’s brand.

B. Societal Impacts: Describe the societal benefits of each

initiative, specifically noting the expected positive impact of

completing each. Examples of positive impacts include

increased community building and positive environmental

impact.

C. Customer Impacts: Describe the consumer benefits of each

selected initiative, specifically noting the expected positive

impact of completing each. Examples of positive impacts

include increased alignment to target markets, improved

product access and availability, and improved customer

satisfaction.

D. Business Risks: Explain the business risks associated with

prioritizing, planning, and resourcing each initiative and how

these risks will be considered and monitored.

E. Operational Management Techniques: Recommend an

operational management strategy or technique (e.g., project

management, lean manufacturing, or Six Sigma) that is

appropriate to implement for each selected initiative, and

explain why.

F. Defining Requirements and Scope: Define the requirements

for the successful implantation of each selected initiative as

 

well as the scope of each. Describe how changes to the

requirements and scope would impact timelines, budget, and

risk.

G. Roles and Responsibilities: Explain the key internal and

external stakeholders who would be involved in planning

and implementing each selected initiative, as well as why

each identified stakeholder is needed to successfully

implement the initiatives.

 

What to Submit

To complete this project, you must submit the following:

Submit your project using one of the two formats listed below. Please note

that your submission should include both Part One and Part Two of your

project. For either format, sources should be cited according to APA style.

 Written Report: Submit a 1,500- to 1,700-word Word document.

Use APA style.

 Slideshow Presentation: Submit a 10- to 12-slide presentation with

speakers notes. Your slideshow should be submitted as a

PowerPoint or PDF document. Example tools that could be used to

create your slideshow include:

o PowerPoint

o Canva

o Prezi