OVERVIEW OF QUALITY IN HEALTHCARE, NUR-630

OVERVIEW OF QUALITY IN HEALTHCARE

Overview of Quality in Health Care

The purpose of this assignment is to apply the concepts you have learned in this course to a situation you have encountered. Choose one quality or patient safety concern with which you are familiar and that you have not yet discussed in this course. In a 1,250-1,500 word essay, reflect on what you have learned in this course by applying the concepts to the quality or patient safety concern you have selected. Include the following in your essay:

Briefly describe the issue and associated challenges.
Explain how EBP, research, and PI would be utilized to address the issue.
Explain the PI or QI process you would apply and discuss why you chose it.
Describe your data sources, including outcome and process data.
Explain how the data will be captured and disseminated.
Discuss which organizational culture considerations will be essential to the success of your work.This assignment uses a rubric.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

You are required to submit this assignment to LopesWrite. Refer to the LopesWrite Technical Support articles for assistance.

OVERVIEW OF QUALITY IN HEALTHCARE RUBRIC

Course Code Class Code Assignment Title Total Points
NUR-630 NUR-630-O500 Overview of Quality in Health Care 140.0

Criteria Percentage 1: Unsatisfactory (0.00%) 2: Less Than Satisfactory (80.00%) 3: Satisfactory (88.00%) 4: Good (92.00%) 5: Excellent (100.00%)
Content 100.0%
Description of Issue and Challenges 10.0% A description of the issue and associated challenges is not present. A description of the issue and associated challenges is present, but lacks detail or is incomplete. A description of the issue and associated challenges is present. A description of the issue and associated challenges is present and detailed. A description of the issue and associated challenges is present and thorough.

Utilizing EBP, Research, and PI 12.0% An explanation of how EBP, research, and PI will be utilized is not present. An explanation of how EBP, research, and PI will be utilized is present, but lacks detail or is incomplete. An explanation of how EBP, research, and PI will be utilized is present. An explanation of how EBP, research, and PI will be utilized is present and detailed. An explanation of how EBP, research, and PI will be utilized is present and thorough.

PI and QI Process 12.0% An explanation of the PI or QI process that would be applied and a discussion of why it was chosen are not present. An explanation of the PI or QI process that would be applied and a discussion of why it was chosen are present, but lack detail or are incomplete. An explanation of the PI or QI process that would be applied and a discussion of why it was chosen are present. An explanation of the PI or QI process that would be applied and a discussion of why it was chosen are present and detailed. An explanation of the PI or QI process that would be applied and a discussion of why it was chosen are present and thorough.

Data Sources 12.0% An explanation of data sources, including outcome and process data, is not present. An explanation of data sources, including outcome and process data, is present, but lacks detail or is incomplete. An explanation of data sources, including outcome and process data, is present. An explanation of data sources, including outcome and process data, is present and detailed. An explanation of data sources, including outcome and process data, is present and thorough.

Capturing and Disseminating Data 12.0% An explanation of how the data will be captured and disseminated is not present. An explanation of how the data will be captured and disseminated is present, but lacks detail or is incomplete. An explanation of how the data will be captured and disseminated is present. An explanation of how the data will be captured and disseminated is present and detailed. An explanation of how the data will be captured and disseminated is present and thorough.

Organizational Culture Considerations 12.0% A discussion of which organizational culture considerations will be essential to the success of the work is not present. A discussion of which organizational culture considerations will be essential to the success of the work is present, but lacks detail or is incomplete. A discussion of which organizational culture considerations will be essential to the success of the work is present. A discussion of which organizational culture considerations will be essential to the success of the work is present and detailed. A discussion of which organizational culture considerations will be essential to the success of the work is present and thorough.

Thesis Development and Purpose 7.0% Paper lacks any discernible overall purpose or organizing claim. Thesis is insufficiently developed or vague. Purpose is not clear. Thesis is apparent and appropriate to purpose. Thesis is clear and forecasts the development of the paper. Thesis is descriptive and reflective of the arguments and appropriate to the purpose. Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear.

Argument Logic and Construction 8.0% Statement of purpose is not justified by the conclusion. The conclusion does not support the claim made. Argument is incoherent and uses noncredible sources. Sufficient justification of claims is lacking. Argument lacks consistent unity. There are obvious flaws in the logic. Some sources have questionable credibility. Argument is orderly, but may have a few inconsistencies. The argument presents minimal justification of claims. Argument logically, but not thoroughly, supports the purpose. Sources used are credible. Introduction and conclusion bracket the thesis. Argument shows logical progressions. Techniques of argumentation are evident. There is a smooth progression of claims from introduction to conclusion. Most sources are authoritative. Clear and convincing argument that presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.

Mechanics of Writing (includes spelling, punctuation, grammar, language use) 5.0% Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice or sentence construction is used. Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register) or word choice are present. Sentence structure is correct but not varied. Some mechanical errors or typos are present, but they are not overly distracting to the reader. Correct and varied sentence structure and audience-appropriate language are employed. Prose is largely free of mechanical errors, although a few may be present. The writer uses a variety of effective sentence structures and figures of speech. Writer is clearly in command of standard, written, academic English.

Paper Format (Use of appropriate style for the major and assignment) 5.0% Template is not used appropriately or documentation format is rarely followed correctly. Template is used, but some elements are missing or mistaken; lack of control with formatting is apparent. Template is used, and formatting is correct, although some minor errors may be present. Template is fully used; There are virtually no errors in formatting style. All format elements are correct.

Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style) 5.0% Sources are not documented. Documentation of sources is inconsistent or incorrect, as appropriate to assignment and style, with numerous formatting errors. Sources are documented, as appropriate to assignment and style, although some formatting errors may be present. Sources are documented, as appropriate to assignment and style, and format is mostly correct. Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error.

Total Weightage 100% OVERVIEW OF QUALITY IN HEALTHCARE, NUR-630

MORE INFO

QUALITY IN HEALTHCARE

Introduction

Quality in healthcare is not just a term or a concept, it is a way of life. This means that all healthcare professionals must be involved in the process of quality management and improvement. The purpose of this guide is to help you understand what quality means, how to implement it into your organization and how it can benefit both patients and providers.

What is QUALITY?

Quality is the degree to which a set of inherent characteristics fulfills requirements. In other words, it’s the extent to which something meets its intended purpose.

Quality can be defined as:

The degree of excellence in relation to expectations or standards. It refers to a particular level of quality achieved by meeting requirements and being consistent with specifications/specifications/requirements etc., as well as customer satisfaction with what was delivered or purchased at this point in time (i..e., when we buy something new).
The standard used by people who make decisions about products & services; this means that they are using certain criteria such as cost effectiveness etc., while making decisions related thereto (i..e., whether something should be purchased).

Quality in Health Care

In healthcare, quality means having a high degree of performance that can be measured by the ability to meet patient needs. It is a state of completeness and accuracy that has been defined as the degree to which a set of inherent characteristics fulfill requirements.

Quality can be measured in many ways, but most often it is viewed as how well an organization performs its mission or goal, such as providing timely care at an acceptable cost (or better).

Principles of Quality Management

Quality management is a systematic approach to improving the quality of health care services. This can be accomplished through a set of principles and practices that provide direction and accountability for quality improvement efforts in an organization.

Quality management involves four basic elements: process, people, systems and leadership. The process element consists of all activities related to delivering care that are not directly related to patient care; these include administrative functions such as billing and scheduling appointments as well as clinical areas such as lab testing or radiology imaging services. The people element includes all staff members involved in delivering patient care (nurses), physicians’ assistants/auxiliaries (PA/A), pharmacists etc…

Benefits of Quality Management

Benefits of Quality Management:

Improvement of healthcare services and patient care. A hospital can improve its performance by implementing quality management system. This will help in creating an environment to provide high-quality care for patients. It also helps in improving the quality of services provided by the hospital staffs in terms of how they interact with each other and work together as a team towards improving patient outcomes and satisfaction levels from time to time.
Increased customer satisfaction through enhanced services provided by the organization at all times, especially during emergencies or crises situations when people need immediate attention from their doctors or nurses at any given moment without having any delay whatsoever; this could be accomplished through setting up proper infrastructure within your institution so that you have all necessary equipment available whenever needed most urgently (elevators etc.)

Fundamental Elements of a Quality Management System

Quality management systems (QMSs) are a set of processes and procedures that help to ensure that the quality of care provided by healthcare providers is consistent with their professional standards.

The fundamental elements of a QMS include:

Quality policy – A statement defining how health care will be delivered, what services are available and how they will be delivered. This document also establishes who makes decisions about whether or not something meets its standards, as well as what questions should be asked before making an assessment or decision.
Quality objectives and targets – These are statements about what you want to achieve in terms of patient satisfaction or outcomes achieved for patients at each stage throughout their stay within your facility’s networked network structure; this includes both short term goals such as those related directly with patient experience but also long term ones based on sustainability factors such as cost containment measures needed within order to maintain profitability levels overall so that everyone involved can continue earning substantial amounts year after year without experiencing any significant fluctuations due solely upon external factors beyond our control like weather conditions etcetera…

ENHANCING QUALITY IN HEALTHCARE

Quality management is a process that helps an organization to identify and meet the needs of its customers. It encompasses all aspects of quality: product, service, and process; internal processes such as organizational structure, job descriptions and performance standards; external factors such as regulations and government policies.

The focus of quality management is on ensuring customers get what they want from their products or services at an acceptable cost through continual improvement activities within the organization.

The Standards for the Quality Management System

The Standards for the Quality Management System are the set of requirements that govern the implementation of a quality management system. They are based on ISO 9001:2015 and provide guidance to healthcare organizations to ensure they meet their regulatory, legal and contractual obligations.

Challenges in Implementing the Healthcare Quality Management Systems

The main challenges that healthcare providers face in implementing the quality management systems are:

Lack of awareness about the concept of quality management.
Lack of a formal structure for implementation.
Lack of motivation for implementing such a system.
Resources required for implementing any kind of manual or automated systems, software etc., including training resources and so on. If you consider all these together then it becomes difficult to implement any type of manual or automated system because they require investment on their part as well as money from patients’ pockets (which may result in high cost). Also there is no commitment from staff members who will be involved in implementing these systems due to lackadaisical attitude towards all things related with healthcare delivery system

To achieve excellence in healthcare, it is necessary to manage quality effectively.

In order to achieve excellence in healthcare, it is necessary to manage quality effectively. Quality management is a systematic approach to ensure that the right product or service is delivered to the customer. It ensures that processes are capable of delivering products or services which meet specific requirements, as well as being acceptable in terms of quality and safety standards.

The main purpose of quality management system is improving overall quality of healthcare delivery system by following certain steps:

Defining objectives which will help us know what we want from our patients;
Planning how we will achieve these objectives;
Implementing methods/tools based on experience gained so far;
Evaluating results against expected results based on previous experiences

Conclusion

Healthcare organizations should adopt the principles of quality management to improve the quality of their services. The basic system is to define clearly and consistently the standards on which performance will be measured, setting up an evaluation plan and providing feedback on the outcomes. It is important to ensure that all staff are aware of these processes, so they can adjust them as necessary.

Nursing Worker