Write a short (50-100-word) paragraph response for each question. This assignment is to be submitted as a Microsoft Word document.

1. Define negotiation as it applies to patient education.
2. Explain how the change in the patient’s status through the years has affected patient education.
3. List the pros and cons of negotiation.
4. Describe the general conditions that would be included in a patient contract.
5. Discuss old age and the baby boomer.
6. List several generational, religious, and cultural differences between the 30-year-old health care professional and the elderly patient.
7. Explain some of the barriers to patient education of the elderly and discuss their special needs.
8. List ways to best approach patient education of the elderly.
9. Discuss some cultural and religious beliefs about death that you have encountered.
10. Explain why it is important to discuss death and dying with the elderly patient and what the impact is on all involved.
11. Explain how to teach a patient with a life-threatening illness.

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Negotiation as it applies to patient education

Introduction

Negotiation is a part of life. It’s not just about getting what you want, but also about making sure both parties get their needs met. Here are some tips to help you negotiate better:

Use your words:

In a negotiation, you need to use your words—and not just any words. You want them to be clear and concise, with no room for ambiguity or confusion.

You also want to make sure that you’re speaking directly with the other party (not their lawyer). An effective negotiator will listen carefully and try not only listening but also making eye contact with both parties involved in the conversation; this shows respect for their partner’s point of view as well as his/her ability to communicate effectively with others.

Finally, don’t forget about non-verbal cues: body language can say more than words ever could! For example, if someone is sitting across from me at lunchtime but I’m feeling anxious because my meeting isn’t starting soon enough for me—I might lean forward aggressively at them so they know exactly how unhappy I am about being stuck there forever…

Find common ground:

As a patient educator, you want to make sure that your patients understand how their treatment will help them. You can do this by finding common ground between you and the patient. For example, if one of your goals is to get the patient on an exercise program, consider doing something outside of regular office hours so they have time to follow through with it. If there’s something else that both of you like, try making an agreement about it! This could be anything from watching a movie together (if one person likes horror movies while another prefers superhero movies), or playing games like chess or checkers together (if one person likes board games while another prefers video games).

You may also find it helpful if both parties agree on which end of each stick will go into which hole at first try—this way no one gets stuck trying out different methods until someone finds something they both like better than what was initially offered up by either party involved in negotiations such as myself here today.”

Ask for what you need:

• Ask for what you need: It’s important to know your own limits, but it’s also important to understand that the other person has theirs. If you ask for something and they give you an answer, don’t be afraid to press further if it makes sense in your situation. For example, let’s say someone asks if they can have their medication at night instead of morning after breakfast. You might say “sure” without even thinking about it because this is a reasonable request and there are many reasons why one might prefer having medications near bedtime versus waking up early in the morning (ease of access). However, if this same person then asks for something else—say an earlier time slot—you should consider whether this would really benefit them as much as their morning dose does (and maybe even save some money).

Listen actively and consider their point of view.

It is important to listen actively and consider their point of view. When they are speaking, look at them and make eye contact so that they know you are listening to what they have to say. If possible, ask questions to clarify what was said, or ask for examples.

Listeners can use active listening skills by:

• Not interrupting the speaker (this includes asking questions)

• Not talking over them with their own ideas (this includes being quiet enough for someone else to talk)

Negotiation isn’t just about making sure you get what you want, but also about making sure both parties get their needs met.

Negotiation is a process that requires both parties to be aware of their own needs, as well as the needs of the other person. It’s important to be honest with yourself and your partner about what each individual wants out of the negotiation process. In addition, it’s important not only for you, but also for them (and yourself!) that both parties are clear on what exactly is being negotiated: What goals are being pursued? How will these goals be achieved? Who has final authority over which decision will be made first?

It’s also essential for both parties involved in any kind of negotiation process—whether it be business or personal—to respect one another enough so that they can work together effectively toward achieving mutual goals without conflict arising from misunderstandings along the way.

Conclusion

In the end, negotiation is about communication and finding your way to a mutually beneficial solution. You can use any method that works for you: over-the-phone, in person, or even through a mediator. The key is to find a way of communicating with each other so that both parties feel heard and understood.