PSYC 305 Motivation and Leadership – PSYC305 Week 3 Assignment Paper

PSYC305 Week 3 Assignment Paper

Case Study

Required Resources

Read/review the following resources for this activity:

Textbook: 6, 7

Lesson

Instructions

Read the following scenario and write a response considering the provided questions.

Scenario: As leaders, there are times in our lives when we will be faced with very difficult moral dilemmas. And even more, when we lead teams of people, we will find ourselves helping them navigate their difficulties. So, here’s the scenario.

The hospital’s newest employee, Tom, a bright medical social worker has a full case load. Tom has been on this job for 3 months, but is a seasoned professional in this field.

However, Tom’s past experience is from a small hospital with a caseload of 12 patients per week. Here at Mercy Hospital, he has a caseload of 45 patients each week. he is required to the do the following:

Lead a Coping Skills group twice a day

Call and schedule services for 9 patients per day

Meet with 4-7 patients per day

Close 20 cases per week

Tom is feeling overwhelmed by the high volume. Each of his cases are protected by strict HIPAA laws. But he doesn’t want to appear incapable by his new boss. Tom takes 10 of his files to his home and works on the patient information there. One day, while looking through the files at home, he realized that 2 of the folders were missing. The folders contain patients’ full names, diagnosis, home address, etc.

Truth is, Tom only takes paper copies of his patient files with him to his home, so his supervisor would never know that he had misplaced his patients’ personal and medical information as he can still access the originals saved on his computer at work. What is unsettling for him is that he can’t find the paper copies of 2 of his patients. Tom recently had about 20 people in his apartment for a “Goodbye” party for his younger brother heading off to college, so lots of unfamiliar people had access to the files that sat on his desk. Tom alls you panicking because he can’t find the files. What should Tom do in this situation?

Consider:

What is Tom’s responsibility?

What are the patient rights?

What is the hospital protocol?

Would Tom make a good leader? PSYC305 Week 3 Assignment Paper

 

 

MORE INFO 

Motivation and Leadership

Introduction

Motivation is a complex topic, and it’s important to have a clear understanding of it. That’s why I’ve put together this list of the most common mistakes that people make when trying to motivate themselves or others.

Motivation

Motivation is a key component of leadership. It’s the driving force that causes action and change, so it’s no surprise that it can be complex and multi-faceted.

Motivation has been defined as any activity that drives an individual toward achievement or an end result. This includes both internal and external factors. Internal motivation may be defined as an individual’s desire to carry out tasks (or avoid them) for self-defined reasons; e.g., “I want this work done because my boss asked me too.” External motivation refers to rewards or punishments from outside forces such as a reward system within an organization or punishment from someone else if you don’t meet your goals (e.g., losing your job).

Milestones

Milestones are an important part of project management. These are used to track your progress and make sure you stay on track, but they can also be used for other purposes. Milestones may be used as:

• Measuring progress

• Planning for the future

• Setting goals

Communication

Communication is not just about talking. It involves listening, speaking and non-verbal communication. Communication is a two-way street. You can’t expect your team members to listen if you aren’t willing to do the same thing in return.

Communication skills are often undervalued by people who think that they don’t have time for them because they’re too busy doing other things (like running their business). But if you want your team members to be successful at what they’re doing, then it’s important that everyone understands each other clearly so everyone knows where he or she stands on different issues related specifically within the context of their role within your organization (e.g., “what does this mean for me?”).

In order for effective communication between parties involved in any given situation (e.g., employee/manager), both parties should understand one another’s perspective—not just what someone says but also how someone feels about something being said; otherwise there will always be room for misinterpretation! This means making sure everyone understands why certain decisions were made before making them so there won’t be any confusion later down road when trying

Feedback

Feedback is a powerful tool in any leader’s arsenal. It can help you to improve your performance, and it can also help you to understand how others are performing, which will give you valuable information about them as well.

To give feedback effectively:

• Understand what the person needs from this interaction in order for them to feel like they accomplished something or learned something new (this will vary depending on the situation).

• Ask questions that allow people to answer your questions without feeling like they’re being judged or criticized too harshly. For example: “What did I do well?” Or: “Were there any parts where I could improve?” These types of questions encourage more open discussion than “Why did this happen?”

Alignment

Alignment is the process of making sure that everyone is on the same page. It’s important because it allows teams to operate effectively and efficiently, but it also has an impact on morale. If you have employees who are aligned in their beliefs as well as their actions, then they will be happy with their work environment and more productive overall.

Alignment isn’t just about having everyone agree with your goals; it also means that there’s no confusion about what needs to be done or how those tasks should be accomplished—which makes it easier for all members of staff (including managers) when it comes time for them do something different from normal routine tasks like meeting deadlines or completing assignments correctly without mistakes creeping into them due either lackadaisical approach or overconfidence too much confidence in themselves/their abilities

Takeaway:

Leadership is about getting the best out of people, and it’s also about inspiring them to achieve their goals.

Leadership is a role that many aspire to, but few are able to master. It requires a set of skills that can only be learned through experience and practice—and it takes time for those skills to develop.

Conclusion

In this article, we’ve covered some of the key aspects of leadership and motivation. We hope you found them useful!