HLT 307V Grand Canyon Week 3 DQ 2

Consider the following scenario and respond to the questions that follow.

“Three coworkers approach you, angry about a new policy being implemented within the organization. These three individuals are working to round up support to complain to management and they want you to get involved with their efforts.”

1. Do the behaviors of your peers encourage or discourage respect in the workplace?
2. How do you respond to your peers?
3. How might you work to resolve the conflict?
4. Is a resolution to this situation possible to all interested parties? (This includes the three coworkers, management, and you.) Discuss.

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Methods of resolving conflict between colleagues

Introduction

Conflict is inevitable in any workplace. It happens when people disagree with each other and it’s often unpleasant to work with someone who is abusive or aggressive. However, conflict resolution is a skill that can be learned if approached correctly. Here are some tips for resolving conflicts between colleagues:

Curing the pains

• Listen carefully to the other person.

• Ask questions to clarify their concerns and feelings.

• Acknowledge your own feelings, but avoid defensiveness or reacting to the other person’s feelings.

• Express your own feelings in a non-judgmental way (e.g., “I’m sorry you feel that way”).

Talk about it together

• Talk about the problem and what you can do to solve it.

• Talk about how you feel about it, and how you think the other person feels.

• Talk about what you think is the root cause of the problem, or what might be causing it right now in this situation (e.g., “I’m frustrated because I haven’t gotten my assignment on time”).

Explore all areas for conflict resolution

Explore all areas for conflict resolution.

A problem solving approach is one way to explore all areas of conflict resolution. This approach involves identifying the problem, gathering information about it and trying to find a solution that works for everyone involved in the situation. A collaborative approach is another method that can help you resolve differences among coworkers or co-workers by working together as a team to solve problems. A win-win approach allows both sides in an argument to work together toward a common goal while still allowing each other some autonomy on how they get there (e.g., “I’m going home early today because my mother was sick yesterday”). The compromise approach allows both parties involved in an argument (usually between coworker) who are willing to compromise on their positions so as not ruin relationships within their company or workplace environment;

Be open, direct and honest

Being open, direct and honest is the best way to resolve conflict between colleagues. This means being specific about what you want to say, being prepared for a response and having the courage to stand up for your point of view even when others disagree with you.

Be specific about what you want as well as how this could help the situation: ‘I think if we did this then it would make our team more efficient’ rather than ‘I feel like we need more support from management on this project’. It may be difficult at first but over time people will appreciate that honesty is important in relationships and this approach will help build trust between colleagues which ultimately leads back into better working relationships overall!

Lay your cards on the table

When you’re at a loss for words, it’s easy to be tempted to come up with some kind of excuse or justification. But what if the other person has done something similar? It’s better not to say anything at all than try and make things worse by making yourself look bad as well.

Instead of trying to figure out who was right in the situation—and then getting angry about it—both parties should take a moment just before their next meeting (or even over lunch) and lay out exactly what happened. It could be that one person said something that wasn’t meant maliciously, but may have been misinterpreted by the other party; or maybe both parties are guilty of some sort of miscommunication; either way, laying down all your cards will show respect for each other’s views and learning from this experience will help prevent future problems from arising

Resolving conflicts is beneficial for all parties involved.

Conflict resolution is an important skill that can be learned and practiced. It is a way to improve relationships, productivity, and results.

Conflicts can cause people to feel stressed or angry; however, learning how to resolve conflicts peacefully will help everyone involved in your workplace or home life move forward with their lives better than before.

Conclusion

Conflict resolution is a crucial part of any workplace. It prevents misunderstandings and bad blood between colleagues, which can lead to awkward situations like the one you just experienced. If you want your team to work well together, then you need to resolve their conflicts early on. This will help everyone feel more connected and less stressed out about each other’s problems.