M4 A8 WA-STRATEGIC PLANNING

M4 A8 WA-STRATEGIC PLANNING

Overview

1. What are three (3) key strategic initiatives for your organization, department and unit. Do they align with each other? Why or why not?  Provide rationale.
2. Does your organization’s strategic plan address recruitment and retention of key clinical roles?  If so, discuss the goals and activities around this initiative. If not, discuss two (2) goals with 3-4 activities focused on recruitment and retention.
3. Does your organization have a customer service/patient experience model? If so, please describe the model. Is if effective? Why or why not?  How is patient experience reflected in the organization’s, your department’s and your unit’s strategic plan? Provide examples.

References

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Textbooks:

Sullivan (2017). Chapters 15,16,17,19, 20

Articles:

Chang, C., Lee, T., & Mills, M. (2016). Clinical nurse preceptors’ perception of e-portfolio use for undergraduate students. Journal of Professional Nursing. DOI: 10.1016/j.pronurs.2016.11.001

Gierlinger, S., Barden, A., Giammarinaro, N. (2019) Impact of a patient experience leadership structure on performance and engagement. Journal of Patient Experience. DOI: 10.1177|23743735|9831079

Spicer, J., Sparacino, P., & Larkin, N. (2018). Developing a nursing practice framework to align with strategy. Journal of Nursing Administration, (48) 9, 419-421.

Uzarski, D., & Broome, M. (2018). A leadership framework for implementation of an organization’s strategic plan. Journal of Professional Nursing, (35). 12-17.

Minimum of four (4) total references: two (2) references from required course materials and two (2) peer-reviewed references. All references must be no older than five years (unless making a specific point using a seminal piece of information)

Peer-reviewed references include references from professional data bases such as PubMed or CINHAL applicable to population and practice area, along with evidence based clinical practice guidelines. Examples of unacceptable references are Wikipedia, UpToDate, Epocrates, Medscape, WebMD, hospital organizations, insurance recommendations, & secondary clinical databases.

Style

Unless otherwise specified, all the written assignment must follow APA 7th edition formatting, citations and references.

Number of Pages/Words

Unless otherwise specified all papers should have a minimum of 600 words (approximately 2.5 pages) excluding the title and reference pages.