- Does your peer meet the clear and professional communication standards set for this project? What specific choices show that they meet this objective? What is one change that could make it even stronger?
- Does your peer show awareness of their audience by anticipating how the recipient might respond? Explain your reasoning with an example.
- Rate the neatness of your peer's email or letter on a scale of 1-3. Kindly explain your rating.
- Are their complaints or requests framed in a way that encourages action? Explain your reasoning with an example.
- Does your peer go beyond the basic scenario, or do they only repeat exactly what was provided? Give examples of where they added extra detail, thought, or professionalism. If not, suggest two ways they could have shown more creativity.
- Does your peer follow the email or letter format outlined in the instructions? Give examples of how they do or do not. Offer your peer encouraging words in either case.
- Do you notice any signs your peer may have used AI in their work? If so, how effectively did they use it? Do you feel that they used it as a support tool or as a replacement for their own writing? Explain your reasoning. Offer tips for how they could use AI effectively (e.g., to catch proofreading or grammar errors) or more responsibly.
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ENGL365-109-202620 Technical Writing
Claim Letter
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Claim Letter
by Briley Courteaux – Wednesday, October 8, 2025, 11:18 AM Number of replies: 0
To: Membership Coordinator
Blue Badger Gym
123 Cajun Rd
Lafayette, LA 70501
Dear Membership Coordinator,
I am submitting this formal claim regarding the unresolved concerns I originally raised about my one-year membership at Blue Badger Gym. When I enrolled, the membership was promoted as including full access to equipment during open hours and complimentary fitness classes. Unfortunately, the actual services provided have not aligned with what was promised.
Since the beginning of my membership, I have encountered multiple issues: numerous machines have been consistently out of order, and several fitness classes I selected this gym for have been canceled without notice. I have made many attempts to contact both the front desk and management, but my messages have gone unanswered. As evidence, I have retained photographs of broken equipment, copies of the original membership agreement and promotional materials, and records of my unanswered communications. Because the services delivered differ from those advertised, I believe it is reasonable to request corrective action. Specifically, I ask that Blue Badger Gym provide one of the following remedies: a refund for the unused portion of my membership, or a discount/credit on the membership fee to reflect the reduced services, or a written guarantee of reliable access to functional equipment and properly scheduled fitness classes moving forward.
I do believe these resolutions are fair and compensating enough for the lack of management and services unavailable.I hope Blue Badger Gym values its members’ trust and will take the steps to resolve this matter. Please provide me with a written response regarding the resolution within 14 business days, and If I do not receive a response, I will be taking my complaint higher. Thank you for your attention to this claim. I look forward to a fair outcome.
Sincerely,
Briley Courteaux
(985) 414-4976
◄ Formal Writing Project 3 Rubric Jump to… Jump to… News and Announcements Public Q&A Forum Course Texts and Materials Course Syllabus Read about Learner Support Resources Read and Electronically Sign: Communicating Online (Netiquette) Policy Read and Electronically Sign: Academic Honesty Policy Read and Electronically Sign: Use of AI-Generated Material Policy Read and Electronically Sign: Course Syllabus Agreement Getting Started Quiz Getting to Know Each Other Checklist for Week 2 Weekly Schedule: Week 2 Foundations of Technical Communication: 15-Question Test Checklist for Week 3 Weekly Schedule: Week 3 Audience Analysis, Tone, and Reader-Centered Writing: 8-Question Quiz Checklist for Week 4 Weekly Schedule: Week 4 Email Etiquette: Student Edition Email Etiquette: Workplace Edition How to Write a Formal Letter: Format, Examples, and Tips Checklist for Week 5 Weekly Schedule: Week 5 Instructions: The Complaint Email Sample Complaint Email Formal Writing Project 1 Rubric Formal Writing Project 1 Submission: The Complaint Email Checklist for Week 6 Weekly Schedule: Week 6 Instructions: The Claim Letter Sample Claim Letter Formal Writing Project 2 Rubric Formal Writing Project 2 Submission: The Claim Letter Checklist for Week 7 Weekly Schedule: Week 7 Instructions: The Project Proposal and Plan Memorandum Sample Project Proposal and Plan Memorandum Formal Writing Project 3 Rubric
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