Conflict Resolution in Nursing Essay Guidelines Conflict Resolution in Nursing Essay Guidelines The purpose of this assignment is to learn how to identify and effectively manage conflicts that arise in care delivery settings resulting in better management of patient care, including appropriate delegation. You will gain insight into conflict management strategies and develop a plan to collaborate with a potential nurse leader about the conflict and its impact in a practice setting. Conflict Resolution in Nursing Essay Guidelines ORDER INSTRUCTIONS-COMPLIANT NURSING Conflict Resolution in Nursing Essay Guidelines Course Outcomes ? Completion of this assignment enables the student to meet the following course outcomes. ? CO1: Apply leadership concepts, skills, and decision making in the provision of high-quality nursing care, healthcare team management, and the oversight and accountability for care delivery in a variety of settings. (PO2) ? CO3: Participate in the development and implementation of imaginative and creative strategies to enable systems to change. (PO7) ? CO6: Develop a personal awareness of complex organizational systems, and integrate values and beliefs with organizational mission. (PO7) ? CO7: Apply leadership concepts in the development and initiation of effective plans for the microsystems and system-wide practice improvements that will improve the quality of healthcare delivery. (POs 2 and 3) ? Due Dates ? Submit your paper by Sunday, 11:59 p.m. MT, end of Week 3. ? Points ? This assignment is worth 200 points. ? Directions for Conflict Resolution in Nursing Essay Guidelines ? Read Finkelman (2016), Chapter 13: Improving Teamwork: Collaboration, Coordination, and Conflict Resolution, section on Negotiation and Conflict Resolution, pp. 324-333. Observe nurses in a care delivery setting. Identify a recurring conflict with the potential to negatively impact patient care. Decide if delegation was an issue in the conflict. This should be from your practice setting or prelicensure experiences. Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved. Identify the type of conflict. Explain your rationale for selecting this type. Outline the four stages of conflict, as described in our text, and how they relate to your example. Propose strategies to resolve the conflict. Search scholarly sources in the library and the Internet for evidence on what may be effective. Discuss if delegation was an issue in the conflict. Be specific. Describe how you would collaborate with a nurse leader to reach consensus on the best strategy to employ to deal with the conflict. Describe the rationale for selecting the best strategy. Provide a summary or conclusion about this experience or assignment and how you may deal with conflict more effectively in the future. Type your paper using Microsoft Word 2010 or later. Follow APA format. Consult your APA manual, and consider using the APA resources provided by Chamberlain. Write a 5-7 page paper (not including the title or References pages) using APA format that includes the following. Describe an unresolved (recurring) conflict that you experienced or observed. Identify the type of conflict. Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved. Outline the four stages of conflict, as described in Finkelman, and how the stages relate to your example. Decide if delegation was an issue in the conflict. Be specific. Describe the strategies for conflict resolution and how you would collaborate with a nurse leader to resolve the conflict. Cites the course textbook and two scholarly sources. Provide a conclusion or summary about this experience and how you may deal with conflict more effectively in the future. Submit by the end of Week 3. **Academic Integrity Reminder** Chamberlain College of Nursing values honesty and integrity. All students should be aware of the Academic Integrity policy and follow it in all discussions and assignments. By submitting this assignment, I pledge on my honor that all content contained is my own original work except as quoted and cited appropriately. I have not received any unauthorized assistance on this assignment. Please see the grading criteria and rubrics on this page. Rubric NR447_Conflict_Resolution NR447_Conflict_Resolution Criteria Ratings Pts This criterion is linked to a Learning OutcomeDetailed description of conflict, including type of conflict view longer description After an introduction paragraph, paper thoroughly provides observations of conflict in practice setting. The paper thoroughly states if negative outcomes were observed and identifies the specific type of conflict observed. It provides details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved. Conflict Resolution in Nursing Essay Guidelines 60.0 pts After an introduction paragraph, paper clearly provides observations of conflict in practice setting. It clearly states if negative outcomes were observed and identifies the specific type of conflict observed. It provides some details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved. 53.0 pts After an introduction paragraph, the paper provides observations of conflict in practice setting. It briefly states if negative outcomes were observed and identifies the specific type of conflict observed. It provides few details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved. Conflict Resolution in Nursing Essay Guidelines 48.0 pts After an introduction paragraph, the paper provides observations of conflict in practice setting. It does not state if negative outcomes were observed or identifies the specific type of conflict observed. It provides few details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved. 23.0 pts After an introduction paragraph, the paper does NOT provide observations of conflict in practice setting. It does not state if negative outcomes were observed or identifies the specific type of conflict observed. It provides NO details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved. 0.0 pts 60.0 pts This criterion is linked to a Learning OutcomeFour stages of conflict and relationship to identified conflict, including delegation issues view longer description Paper thoroughly outlines the four stages of conflict, as described in Finkelman, and how the stages relate to the example. It states if delegation was an issue in the conflict. 40.0 pts Paper clearly outlines the four stages of conflict, as described in Finkelman, and how the stages relate to the example. It states if delegation was an issue in the conflict. Conflict Resolution in Nursing Essay Guidelines 35.0 pts Paper generally outlines the four stages of conflict, as described in Finkelman, and mostly how the stages relate to the example. Does not state if delegation was an issue in the conflict. 32.0 pts Paper briefly outlines the four stages of conflict, as described in Finkelman, and minimally how the stages relate to the example. Does not state if delegation was an issue in the conflict. 15.0 pts Paper does not outline the four stages of conflict as described in Finkelman. It does not state how the stages relate to the example. It does not state if delegation was an issue in the conflict. 0.0 pts 40.0 pts This criterion is linked to a Learning OutcomeStrategies for conflict resolution and collaboration with a leader view longer description Paper describes in detail strategies for conflict resolution and collaboration with a nurse leader to resolve conflict. Besides the course textbook, the paper cites two scholarly articles and thoroughly summarizes all resources. Conflict Resolution in Nursing Essay Guidelines 60.0 pts Paper generally describes strategies for conflict resolution and collaboration with a nurse leader to resolve conflict. Besides the course textbook, the paper cites one scholarly article. It generally summarizes both of them. 53.0 pts Paper briefly describes strategies for conflict resolution and collaboration with a nurse leader to resolve conflict. It only cites the course textbook. It cites an additional source but NOT a scholarly article. The summary lacks detail. 48.0 pts Paper minimally describes strategies for conflict resolution and collaboration with a nurse leader to resolve conflict. It only cites the course textbook and no additional sources. The summary lacks detail. 23.0 pts Paper describes NO strategies for conflict resolution and collaboration with a nurse leader to resolve conflict. It does NOT cite the course textbook or other sources. The summary is missing. 0.0 pts 60.0 pts This criterion is linked to a Learning OutcomeConclusion and summary view longer description Paper provides a thorough conclusion or summary and description of plans for dealing with conflict in the future. 20.0 pts Paper provides a general conclusion or summary and description of plans for dealing with conflict in the future. 18.0 pts Paper provides a brief summary and description of plans for dealing with conflict in the future. 16.0 pts Conflict Resolution in Nursing Essay Guidelines Paper provides a minimal summary and description of plans for dealing with conflict in the future. 8.0 pts Paper does not provide a conclusion or summary and NO future plans for dealing with conflict. 0.0 pts 20.0 pts This criterion is linked to a Learning OutcomeClarity of writing view longer description Content is organized, logical, and grammar, punctuation, spelling, and sentence structure are correct. APA formatting is apparent, utilizing CCN template. References are properly cited within the paper. Reference page includes all citations; proper title page and introduction are present and evidence of spell and grammar check is obvious. Less than three errors are noted. ORDER INSTRUCTIONS-COMPLIANT NURSING PAPERS 20.0 pts Content is mostly organized, logical, and grammar, punctuation, spelling, and sentence structure are correct. APA formatting is apparent, utilizing CCN template. References are properly cited within the paper. Reference page includes all citations; proper title page and introduction are present and evidence of spell check and grammar check is obvious. Four to six errors are noted. 18.0 pts Content is somewhat organized, logical and grammar, punctuation, spelling, and sentence structure are correct. Minor APA formatting errors exist. References are properly cited within the paper. Reference page includes all citations; proper title page and introduction are present and evidence of spell check and grammar check are not obvious. Seven to 10 errors are noted. 16 points ?? 16.0 pts Content is somewhat organized, but may lack logic. Several errors occur in grammar, punctuation, spelling, and sentence structure. Major APA formatting errors exist. Reference page does not match up with in-text citations, i.e., references may be missing for in-text citations, or references appear with no comparable in-text citation. Eleven to 15 errors are noted. 8.0 pts Content is disorganized and writing has numerous grammar, spelling, or syntax errors. APA formatting was not used. Spell check and grammar check are not obvious. More than 15 errors are noted. 0.0 pts 20.0 pts Total Points: 200.0 Previous Next Conflict Resolution in Nursing Essay Guidelines Order Now

 

ADDITIONAL INFORMATION 

Conflict Resolution in Nursing

Introduction

Most nurses want to be good at their jobs. They want to provide high-quality care to the people they serve, but sometimes this goal can be difficult to achieve when there are interpersonal conflicts. If you’re having a difficult time resolving these types of situations, it’s important that you know how to approach them in a way that won’t make matters worse than they already are. One step toward resolving conflict is taking some time to recognize what’s at stake and how you might approach your situation differently based on the information available now.

Conflict sometimes happens in the workplace.

Conflict is a normal part of life. We all have our disagreements and arguments, but conflict can also be resolved. It takes effort, though—and it’s important to have the right skills in order to resolve conflicts effectively.

Conflict resolution skills are important because they help nurses work together as a team and understand each other better. As nurses, we often have more than one partner with whom we need to be able to communicate effectively—”the other side” (the patient or family member). These partners may have different personalities or viewpoints; therefore conflict resolution is an essential skill that helps us deal with these differences without causing unnecessary damage between groups in our facility or departmental setting

Recognize and accept that we are all different and have different ideas.

Remember, we are all different. Don’t try to impose your own idea onto another person. It won’t work and it will make them feel like they aren’t important enough for you to understand their needs or opinions.

Understand that some people are more vulnerable than others, which means they may not be able to express themselves verbally very well at first. If a nurse has been through difficult times in the past and doesn’t want anyone else near them, then he or she may need time alone before being exposed again (for example: during conflict resolution).

Know your own personality and how you react to conflict.

• Know your own personality and how you react to conflict.

• Know your boundaries. What is too much, and what’s a healthy amount of time to spend on a problem before moving on?

• Know what you can and cannot compromise on, especially if it’s something that would be beneficial for both parties involved in the situation (and remember: sometimes the best solution is one where everyone walks away happy).

• If there are areas where no compromise can be made, state this clearly up front so both sides know exactly where they stand at all times during negotiation sessions (there will be many!).

Identify the source of the conflict

You must identify the source of conflict so that you can resolve it. The following are some common sources:

• Personality clash – a difference in personality that makes it difficult for two people to work together

• Disagreement over a specific issue – an area where there is disagreement or misunderstanding between nurses and clients, such as how much time should be spent on each visit and whether clients should be allowed to bring their own food into the hospital

Determine what you want from a resolution

When you’re looking for a resolution, the first thing to do is determine what you want from the conflict. Do you want peace and quiet? An apology? A solution? The answers to these questions will help determine how much control you want over the situation.

If your goal is simply to get your coworker to stop doing something that bothers or annoys you, then setting boundaries may be all that’s necessary for resolving the issue. For example: “I don’t like when my coworker makes fun of me when I’m doing paperwork.” If this is all they do (and it doesn’t interfere with other people), then there isn’t much incentive for them not doing it anymore! However—if they continue making jokes at work even after being told not do so by an employee who has authority over both parties involved in this situation—then perhaps another approach needs considered first before going straight into setting boundaries such as taking away access rights until next time.”

Stay calm and don’t take it personally.

• Stay calm and don’t take it personally.

• Focus on the issue, not the person. You’re trying to resolve a conflict between two people, so try not to focus too much on who said what, or how they said it—just listen for their feelings and then respond with empathy (or at least respect).

• Don’t let emotions get in the way of resolving the situation. It’s tempting for us nurses who have worked so hard on our self-control not to allow ourselves even a moment of weakness when dealing with difficult situations like this one! But remember: being able to keep your cool doesn’t mean you have control over everything going on around you; sometimes things happen outside our control that we can’t handle alone; other times simply acknowledging those things helps us move forward together toward resolution instead of letting them turn into full-blown arguments that might make everyone else feel uncomfortable or unsafe around each other

Be prepared to compromise

You should be prepared to compromise, especially when it comes to conflict resolution. The goal of any negotiation is to find a solution that everyone can agree on, so you need to be willing to accept the other person’s ideas as well. When trying to resolve a conflict in nursing, try making an offer or counter-offer that both parties would be happy with:

• For example, if your coworker says she’s going out for lunch and then changes her mind at the last minute because she has something else planned—wouldn’t it make sense if you offered her some extra time off just because she was trying so hard? Or maybe your boss asks what kind of vacation schedule he wants from everyone next year; instead of saying “nothing” (which may not necessarily mean no), could you offer up an idea that works for everyone involved?

• Don’t forget about yourself! If someone else makes a suggestion that isn’t as good or realistic as yours but seems reasonable compared with everything else being thrown around right now…well…you’ll probably want theirs anyway!

Don’t make assumptions.

You may be tempted to make assumptions about a patient, but this is a bad idea. It’s important to remember that everyone has different needs, wants and values. If you don’t respect those differences then your interactions with patients will not be as effective as they could be.

For example:

• If a patient asks you if he or she can get up from the bed when he feels ready (and not before), do not tell him “no” in an angry tone because his request contradicts what you think should happen! Instead try saying something like “yes” with an understanding smile on your face because he obviously knows how things should be done in the hospital setting where someone who needs help cannot get up unless authorized by another staff member or nurse who has been trained properly about how things work here at this particular facility.”

Talk directly to the person with whom you are having conflict

Talking directly with the person you are having conflict with can help you resolve your issue. It’s important not to talk about them behind their back or gossip about them. Don’t be confrontational and don’t be passive aggressive, as this will only create more problems for both of you! And if the other person gets angry or upset when they hear what you have said, don’t worry—you should take responsibility for any offence caused by your actions in these situations.

If talking directly doesn’t work out well, then there might be another way: mediation services like [Mediation Directory](https://mediatedirectory.org/) may be able to help resolve issues between nurses and patients’ families through discussions between two parties who each want different things from the situation at hand.”

Put yourself in their shoes.

• Start by putting yourself in their shoes.

• Why is this important? Because it will help you understand their point of view, which can lead to a more effective resolution.

• How do you do it? By imagining how they feel and why they might be acting the way they are (i.e., if someone has been bullied at school because they’re gay or trans). This helps remind us that everyone has different experiences, which means no one person’s story matches up exactly with another person’s experience—and therefore no two situations are exactly alike when dealing with conflict resolution between two parties involved in an argument over something as simple as who gets to use the restroom first during lunch break! For example: One student goes off on another student who was picking his nose while eating pizza at lunchtime because he thought it was gross; however, another student sees this behavior differently because she knows firsthand what it’s like being picked on for being different from everyone else.”

Explain why you disagree with them, but be polite about it.

• Explain why you disagree with them.

• Be polite about it, but keep the conversation focused on the issue at hand.

• Don’t bring up past incidents or other people’s opinions of you.

• Don’t get emotional (even if they do). The best way to handle conflict is to maintain your cool, even if they are being aggressive or defensive in their own ways; this will make it easier for both parties involved in future conversations about these issues as well as helping prevent any bad feelings from building up between them over time.*

Good nurses need good conflict resolution skills to succeed in this profession

Conflict resolution is important for nurses.

• Good communication skills are necessary. Nurses need to be able to effectively communicate with patients and families, as well as their coworkers, in order to provide the best care possible. Conflict resolution can help you develop these important skills through effective listening and conflict resolution techniques such as active listening, empathy, respect for others’ opinions/needs/wishes etc…

• Conflict resolution helps ensure patient safety by helping resolve disagreements before they escalate into violence or other unsafe behaviors that could harm patients’ health or well-being (e.g., being violent towards another person). This is especially true when dealing with people who may be experiencing mental illness due to stressors associated with their medical condition like pain medications or surgery which could lead them into dangerous situations if left unattended without proper intervention measures being taken beforehand.”

Conclusion

In conclusion, nurses need to be able to handle conflict in their workplace. They should have good conflict resolution skills so they can succeed in this profession.