NURS 6231 Week 8: Process Mapping

Section 3: Quality Measurement and Assessment Review the complete Assignment description presented in Weeks 6 and 7. Submit Section 3 by Day 7.

Section 4: Quality Improvement Strategies

For this section of your Course Project, you create a process map to examine a current process related to your quality improvement issue. You will use the results of the process mapping to redesign a process to help minimize or close the performance gap(s). As you proceed, keep in mind the importance of maintaining a patient-centered focus so the patient experience is not negatively affected by any changes in process.

To prepare:

 Review the instructions provided in the Learning Resources for creating a process map.

 With your quality improvement issue in mind, as well as the other work you have completed on your Course Project thus far, think about how creating a process map could help you to better understand your quality improvement issue and redesign an associated process.

 Create a process map using Microsoft Word or PowerPoint.

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 Refine the strategies for promoting systems-level change to minimize or close the performance gap(s) that you began to think about in Week 7. As part of this, identify a way to redesign at least one process based on your analysis of the process map you have created.

To complete:

 Write a 2- to 3-page paper in which you describe quality improvement strategies that you selected related to your quality improvement issue.

 Finalize your process map, which will be submitted along with the paper.

Submit your paper and process map by Day 7.