Discuss corporate social responsibility and environmental sustainability in organizations

Must use the attached template and have cover page and a reference page to your SWOT analysis. Other instructions attached.

BUS 4302, Business Policy and Strategy 1

Course Learning Outcomes for Unit VII Upon completion of this unit, students should be able to:

4. Evaluate policy creation strategies. 4.3 Examine the role of ethics in organizations. 4.4 Discuss corporate social responsibility and environmental sustainability in organizations.”

Required Unit Resources Chapter 10: Business Ethics, Environmental Sustainability, and Corporate Social Responsibility In order to access the following resources, click the links below. Christian, L. (2011, June 27). A richer shade of green. The Nation, 292(26), 22–23.

https://libraryresources.columbiasouthern.edu/login?url=https://search.ebscohost.com/login.aspx?dire ct=true&db=asn&AN=61138861&site=ehost-live&scope=site

Podgers, J. (Ed.). (2015, August). Corporations have a role (and a gain) in promoting the rule of law. ABA

Journal, 101(8), 67. https://libraryresources.columbiasouthern.edu/login?url=https://search.ebscohost.com/login.aspx ?direct=true&db=asn&AN=108693936&site=ehost-live&scope=site

Unit Lesson Chapter 10 describes the importance of business ethics, environmental sustainability, and social responsibility in strategic management, including such topics as workplace romance, bribery, pollution abatement, whistleblowing, and philanthropy. Issues related to these topics can significantly bolster or derail the best strategic plan, so Chapter 10 explains how these topics can best be managed. This unit will focus on an organization’s ethics, social responsibilities, and environmental sustainability. Social responsibility is what an organization does (to be preventive rather than reactive) to protect living things. Living things are considered as people, animals, and plants. Sustainability is what the organization does to preserve and protect rather than destroy or harm the environment. Examples of damage include pollution and contamination of a local area where the organization produces goods. Organizations can make efforts to prevent damages and maintain a safe and efficient work environment for their employees, community, and customers.

Business Ethics Good business ethics should be one of the main pillars within any organization. Ethics can impact an organization’s image, reputation, reliability, and overall business. The textbook describes good ethics as “good business” (David et al., 2020, p. 301). Thus, bad ethics can cause an organization to fail, even with an effectively planned strategy. Business ethics is defined as the conduct within an organization that guides decision-making and procedures. There are seven ethical principles listed in Table 10-1 in your textbook. Think about how these principles are utilized day-to-day within your favorite product or service.

UNIT VII STUDY GUIDE

Ethics and Social Responsibility

https://libraryresources.columbiasouthern.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=asn&AN=61138861&site=ehost-live&scope=site

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BUS 4302, Business Policy and Strategy 2

UNIT x STUDY GUIDE

Title

Examples of each are listed below:

Principle Description

Trustworthy Ensure you have a positive image that reflects honesty and is welcoming.

Open-minded Ensure you consider ethical implications both internally and externally.

Honor commitments Ensure all commitments, warranties, and advice is honored.

Do not mislead Avoid false advertisements, exaggeration, and lying to stakeholders.

Responsible Show your community that you care about them.

Eliminate questionable activity

Be transparent and upfront internally and externally to your stakeholders.

Treat others as you would want to be treated.

Simply put, treat others with dignity and respect.

When you have a moment, search the Internet for large corporations that have faced large class action law suits due to legal and moral conduct. Some of these corporations have paid billions of dollars in settlements, some of which are no longer existent. Companies such as Enron and WorldCom (parent company of MCI) are no longer operating due to their legal breaches and misconduct. These organizations failed due to corporate greed, poor management, and lack of industry oversight. These failed entities were enormous and created secondary and tertiary effects that affected the U.S. and global economy for many years. Other products or services that often mislead consumers are anti-aging and weight loss products. Ethical issues in this area include false credentials, such as educational attainments or experiences. Transparency is critical, especially with a social-media-driven society that can receive instant news and updates. Social media is extremely effective because it is relatively inexpensive, readily available, and easy to use. Social media can be used to promote a product in a positive or negative manner.

Whistleblowing and Bribes Whistleblowing is the legal requirement that states every employee has the legal obligation to report unethical behavior. Sometimes, a whistleblower can receive up to 25% of litigation fines if the organization is found guilty and penalized. One such example was a whistleblower who alerted the IRS regarding offshore accounts that were not being taxed appropriately. The IRS awarded over $100 million to this individual. Other cases included 10s of millions of dollars to whistleblowers. Bribery is offering, giving (including kickbacks), receiving, or influencing an individual or organization with services or products in exchange for influence related to a person’s action. Bribes are considered illegal in the United States, while in some countries, this is normal business and perfectly legal. An example would be a defense corporation bribing a government-contracting officer to ensure they receive direct source funding. This would mean that because the oversight leader is being bribed, he or she is influenced to not allow competing entities the ability to also compete for specific government contracts.

BUS 4302, Business Policy and Strategy 3

UNIT x STUDY GUIDE

Title

Social and Environmental Responsibility Social and environmental responsibility is an organization’s ability to promote a positive impact within their community. This can be accomplished through charitable support and protective measures that protect the environment. Each year, Fortune magazine publishes a list of companies that are admired or unadmired globally. When you have a moment, conduct a simple Internet search, and locate the most recent list. Do you recognize any of the companies? Are you surprised by how they are rated? An example of a corporation that has been socially responsible is the Wal-Mart Corporation. During most major disasters, they have leveraged their mass transportation network to quickly transport needed goods to affected areas. An example of this can be seen in the way that Wal-Mart responded during the aftermath of Hurricane Katrina; Wal-Mart was able to transport food and water to areas that the local and state governments had trouble supporting due to exhausting all support services. Corporations are also adapting to more environmentally-friendly products and services. This can include lower emission vehicles, green products becoming commercially available, and supporting wildlife.

Reference

David, F. R., David, F. R., & David, M. E. (2020). Strategic management: A competitive advantage approach,

concepts and cases (17th ed.). Pearson. https://online.vitalsource.com/#/books/9780135203736

Suggested Unit Resources In order to access the following resources, click the links below. The chapter presentation below will provide you with additional information on this unit’s concepts. Access the Chapter 10 Presentation. Access for PDF version of the Chapter 10 Presentation.

https://online.columbiasouthern.edu/bbcswebdav/xid-147859820_1

https://online.columbiasouthern.edu/bbcswebdav/xid-147859819_1

Strategic Management Concepts: A

Competitive Advantage Approach,

Concepts and Cases Seventeenth Edition

Chapter 10

Business Ethics,

Environmental

Sustainability and

Corporate Social

Responsibility

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Learning Objectives

10.1 Explain why good ethics is good business in strategic

management.

10.2 Explain why whistle-blowing, bribery, and workplace

romance are strategic issues.

10.3 Discuss why environmental sustainability is a key issue

in strategic planning.

10.4 Discuss why corporate social responsibility (CSR) is a

key issue in strategic planning.

After studying this chapter, you should be able to do the following:

10.1 Explain why good ethics is good business in strategic management.

10.2 Explain why whistle-blowing, bribery, and workplace romance are

strategic issues.

10.3 Discuss why environmental sustainability is a key issue in strategic

planning.

10.4 Discuss why corporate social responsibility (CSR) is a key issue in

strategic planning.

Figure 10.1 The Comprehensive,

Integrative Strategic-Management Model

Source: Fred R. David, “How Companies Define Their Mission,” Long Range Planning 22, no. 1 (February

1989): 91. See also Anik Ratnaningsih, Nadjadji Anwar, Patdono Suwignjo, and Putu Artama Wiguna, “Balance

Scorecard of David’s Strategic Modeling at Industrial Business for National Construction Contractor of

Indonesia,” Journal of Mathematics and Technology, no. 4, (October 2010): 20.

This chapter is highlighted in the strategic management model on this slide.

Note that the material in this chapter informs all of the earlier steps in the

model.

Business Ethics

• Business Ethics

– principles of conduct within organizations that guide

decision making and behavior

Good business ethics is a prerequisite for good strategic management; good

ethics is just good business!

Social Responsibility, Environmental

Sustainability

• Social Responsibility

– actions an organization takes beyond what is legally

required to protect or enhance the well-being of living

things

• Sustainability

– the extent that an organization’s operations and actions

protect, mend, and preserve rather than harm or

destroy the natural environment

Business ethics, social responsibility, and environmental sustainability issues

are interrelated and impact all areas of the strategic management process.

Table 10.1 Seven Principles of

Admirable Business Ethics

1. Be trustworthy; no individual or business wants to

engage in business with an organization it does not trust

2. Be open-minded, continually asking for "ethics-related

feedback" from all internal and external stakeholders.

3. Honor all commitments and obligations.

4. Avoid misrepresenting, exaggerating, or misleading with

print materials, actions, or words.

5. Visibly be a responsible community citizen.

6. Use your accounting practices to identify and eliminate

questionable activities.

7. Follow the Golden Rule: "Do unto others as you would

have them do unto you."

All strategy formulation, implementation, and evaluation decisions have ethical

ramifications. It does pay to be ethical; high-performing companies generally

exhibit high business ethics.

How to Establish an Ethics Culture

Code of Business Ethics

• To ensure that the code of ethics is read, understood,

believed, and remembered, periodic ethics workshops are

needed to sensitize people to workplace circumstances in

which ethics issues may arise.

A key ingredient for establishing an ethics culture is to develop a clear code of

business ethics. Merely having a code of ethics, however, is not sufficient to

ensure ethical business behavior.

Business Ethics Topics That Have

Become Important

• Whistle-blowing

• Bribery

• Workplace romance

Three important business ethics topics of current importance are whistle-

blowing, bribery, and workplace romance.

Whistle-Blowing

• Whistle-blowing refers to employees reporting any

unethical violations they discover or see in the firm

Employees should practice whistle-blowing, and organizations should have

policies that encourage whistle-blowing.

Avoid Bribery

Bribery

• the offering, giving, receiving, or soliciting of any item of

value to influence the actions of an official or other person

in discharge of a public or legal duty

• a crime in most countries of the world, including the United

States

The gift may be any money, goods, actions, property, preferment, privilege,

emolument, object of value, advantage, or merely a promise or undertaking to

induce or influence the action, vote, or influence of a person in an official or

public capacity.

Workplace Romance

Workplace romance can be detrimental to morale and

productivity

• favoritism complaints can arise

• confidentiality of records can be breached

• reduced quality and quantity of work could result

• personal arguments can lead to work arguments

• whispering secrets can lead to tensions

• sexual harassment charges may ensue

• conflicts of interest could arise

Workplace romance is an intimate relationship between two consenting

employees, as opposed to sexual harassment, which the Equal Employment

Opportunity Commission (EEOC) defines broadly as unwelcome sexual

advances, requests for sexual favors, and other verbal or physical conduct of a

sexual nature.

Environmental Sustainability

• Employees, consumers, governments, and society are

especially resentful of firms that harm rather than protect

the natural environment.

• Conversely, people today are especially appreciative of

firms that conduct operations in a way that mends,

conserves, and preserves the natural environment.

The ecological challenge facing all organizations requires managers to

formulate strategies that preserve and conserve natural resources and control

pollution.

Sustainability Reports

Sustainability report:

• reveals how a firm’s operations impact the natural

environment

• discloses to shareholders information about the firm’s labor

practices, product sourcing, energy efficiency,

environmental impact, and business ethics practices

A bad sustainability record will hurt the firm in the market, jeopardize its

standing in the community, and invite scrutiny by regulators, investors, and

environmentalists.

ISO 14000/14001 Certification (1 of 2)

• The I S O 14000 family of standards concerns the extent to

which a firm minimizes harmful effects on the environment

caused by its activities and continually monitors and

improves its own environmental performance.

Based in Geneva, Switzerland, the International Organization for

Standardization (ISO) is a network of the national standards institutes of 147

countries, with one member per country. The ISO is the world’s largest

developer of sustainability standards.

ISO 14000/14001 Certification (2 of 2)

• I S O 14001 is a set of standards adopted by thousands of

firms worldwide to certify to their constituencies that they

are conducting business in an environmentally friendly

manner

• Results in an Environmental Management System (E M S)

The ISO 14001 standard offers a universal technical standard for

environmental compliance that more and more firms are requiring not only of

themselves but also of their suppliers and distributors.

Reasons Why Preserving the

Environment Should Be a Permanent

Part of Doing Business (1 of 2)

• Consumer demand for environmentally safe products and

packages is high.

• Public opinion demanding that firms conduct business in

ways that preserve the natural environment is strong.

• Environmental advocacy groups now have more than 20

million Americans as members.

• Federal and state environmental regulations are changing

rapidly and becoming more complex.

The next two slides identify reasons why preserving the environment should

be a permanent part of doing business.

Reasons Why Preserving the

Environment Should Be a Permanent

Part of Doing Business (2 of 2)

• Many lenders are examining the environmental liabilities of

businesses seeking loans.

• Many consumers, suppliers, distributors, and investors

shun doing business with environmentally weak firms.

• Liability suits and fines against firms having environmental

problems are on the rise.

Corporate Social Responsibility

• Ralph Nader proclaims that organizations have

tremendous social obligations.

• Milton Friedman asserts that organizations have no

obligation to do any more for society than is legally

required.

Some strategists agree with Ralph Nader, who proclaims that organizations

have tremendous social obligations. Friedman may contend that it is

irresponsible for a firm to give monies to charity.

Corporate Social Responsibility

(CSR) and Performance

• Research reveals a u-shaped relationship between CSR

and corporate financial performance, whereby firms with

the greatest CSR are generally also the firms with the

highest financial performance; firms with the lowest CSR

tend to have higher performance than those with moderate

social responsibility.

• Important to know that no social need can be met if the

firm fails.

CSR is related to firm financial performance.

Food Suppliers and Livestock

Welfare

• Consumers expect humane treatment of animals.

• Consumers are flocking to organic products.

Many consumers expect that animals will be treated humanely and that

organic options be available.

Wildlife Welfare

• Consumers globally are becoming increasingly intolerant

of any business or nation that directly or indirectly destroys

wildlife, especially endangered wildlife, such as tigers,

elephants, whales, songbirds, and coral reefs.

Affected businesses range from retailers that sell ivory chess pieces to

restaurants that sell whale meat.

Table 10.5 10 Companies With The

Best CSR Reputation as Rated by

Consumers

1. The Lego Group

2. Microsoft

3. Google

4. Walt Disney Company

5. BMW Group

6. Intel

7. Robert Bosch

8. Cisco Systems

9. Rolls-Royce Aerospace

10. Colgate-Palmolive

Figure 10.2 How to Gain and Sustain

Competitive Advantages

Slide 1: Strategic Management Concepts: A Competitive Advantage Approach, Concepts and Cases
Slide 2: Learning Objectives
Slide 3: Figure 10.1 The Comprehensive, Integrative Strategic-Management Model
Slide 4: Business Ethics
Slide 5: Social Responsibility, Environmental Sustainability
Slide 6: Table 10.1 Seven Principles of Admirable Business Ethics
Slide 7: How to Establish an Ethics Culture
Slide 8: Business Ethics Topics That Have Become Important
Slide 9: Whistle-Blowing
Slide 10: Avoid Bribery
Slide 11: Workplace Romance
Slide 12: Environmental Sustainability
Slide 13: Sustainability Reports
Slide 14: ISO 14000/14001 Certification (1 of 2)
Slide 15: ISO 14000/14001 Certification (2 of 2)
Slide 16: Reasons Why Preserving the Environment Should Be a Permanent Part of Doing Business (1 of 2)
Slide 17: Reasons Why Preserving the Environment Should Be a Permanent Part of Doing Business (2 of 2)
Slide 18: Corporate Social Responsibility
Slide 19: Corporate Social Responsibility (CSR) and Performance
Slide 20: Food Suppliers and Livestock Welfare
Slide 21: Wildlife Welfare
Slide 22: Table 10.5 10 Companies With The Best CSR Reputation as Rated by Consumers
Slide 23: Figure 10.2 How to Gain and Sustain Competitive Advantages
Slide 24: Copyright

Nursing Worker

Discuss corporate social responsibility and environmental sustainability in organizations

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