NURS 6053: Communication and Relationship Building Weeks 7-9
NURS 6053: Communication and Relationship Building Weeks 7-9
Learning Objectives
Students will:
- Assess work environments for workplace civility
- Analyze strategies to address workplace incivility
- Analyze evidence-based theories for promoting organizational health
- Recommend strategies for improving workplace environments, NURS 6053: Module 4: Communication and Relationship Building Weeks 7-9
| Due By | Assignment |
|---|---|
| Week 7, Days 1–2 | Read the Learning Resources. Compose your initial Discussion post. |
| Week 7, Day 3 | Post your initial Discussion post. Begin to compose your Assignment. |
| Week 7, Days 4-5 | Review peer Discussion posts. Compose your peer Discussion responses. Continue to compose your Assignment. |
| Week 7, Day 6 | Post two peer Discussion responses. |
| Week 7, Day 7 | Wrap up Discussion. |
| Week 8, Days 1-7 | Continue to compose your Assignment. |
| Week 9, Days 1-6 | Continue to compose your Assignment. |
| Week 9, Day 7 | Deadline to submit your Assignment. |
Learning Resources – NURS 6053: Communication and Relationship Building Weeks 7-9
Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.
Required Readings
Marshall, E., & Broome, M. (2017). Transformational leadership in nursing: From expert clinician to influential leader (2nd ed.). New York, NY: Springer.
- Chapter 5, “Collaborative Leadership Contexts: Networks, Communication, Decision Making, and Motivation” (pp. 121–144)
- Chapter 9, “Creating and Shaping the Organizational Environment and Culture to Support Practice Excellence” (pp. 247–278)
- Chapter 10, “Building Cohesive and Effective Teams” (pp. 279–298)
Select at least ONE of the following:
Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing education and practice: Nurse leader perspectives. Journal of Nursing Administration, 41(7/8), 324–330. doi:10.1097/NNA.0b013e31822509c4
Note: You will access this article from the Walden Library databases.
Clark, C. M. (2018). Combining cognitive rehearsal, simulation, and evidence-based scripting to address incivility. Nurse Educator. doi:10.1097/NNE.0000000000000563
Note: You will access this article from the Walden Library databases.
Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18–23. Retrieved from https://www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf
Griffin, M., & Clark, C. M. (2014). Revisiting cognitive rehearsal as an intervention against incivility and lateral violence in nursing: 10 years later. Journal of Continuing Education in Nursing, 45(12), 535–542. doi:10.3928/00220124-20141122-02
Note: You will access this article from the Walden Library databases.
Document: Work Environment Assessment Template (Word document)
Required Media
TEDx. (2017, April). Jody Hoffer Gittell: The power of a simple idea [Video file]. Retrieved from https://www.youtube.com/watch?v=X7nL5RC5kdE
Laureate Education (Producer). (2009a). Working with Groups and Teams [Video file]. Baltimore, MD: Author.
Discussion: Workplace Environment Assessment
How healthy is your workplace?
You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes.
There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility.
To Prepare:
- Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
- Review and complete the Work Environment Assessment Template in the Resources.
By Day 3 of Week 7
Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.
By Day 6 of Week 7
Respond to at least two of your colleagues on two different days by sharing ideas for how shortcomings discovered in their evaluations and/or their examples of incivility could have been managed more effectively. NURS 6053: Communication and Relationship Building Weeks 7-9
Discuss strategies for improving workplace environments
Introduction
Work environments can be stressful, but they can also be rewarding. The right balance of work and personal life is key to success. Here are some strategies for improving your workplace environment:
Be an activist.
Being an activist is the act of supporting an idea or cause. It’s important to note that being an activist may not always be good for your workplace, but it can improve your work environment if you’re proactive about it. Effective activism involves being honest and open with coworkers, which will create a more positive environment for all involved.
Here are some tips on how to be an effective activist:
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Be honest and open with your coworkers (and yourself). You don’t have to tell them everything just enough so that they know what’s happening in their department/team/business unit etc., but no more than that! Letting people know what’s going on will help everyone feel included in conversations about problems within organizations as well as outside entities such as government agencies or private companies who might threaten our rights at work by taking away our rights here at home too often today…
Be yourself.
You can’t be what you want to be if you don’t know who that is.
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Be yourself: Authenticity is the key to being a good leader, employee and person in general. By being authentic and true to yourself, everyone around you will benefit from your presence as well as their interactions with you.
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Be honest: Honesty means not going through life pretending everything is fine when it isn’t and having the courage to admit when something needs changing or improving so that everyone else can do the same thing for themselves (or at least feel better about themselves).
Guard your time.
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Guard your time.
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Set boundaries for when you are available for meetings or other interactions.
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Be clear about what you are working on and how long it will take to complete the task at hand.
Make sure that you have a clear idea of what you need to accomplish and set boundaries for when meetings are taking place. If you don’t have time for meetings, let people know and stick to it!
Use the right resources.
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Use the right resources.
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Work with people who can help you achieve your goals. Don’t be afraid to ask for help, especially if it means expanding your skillset or learning new things about the job itself. You may even find that working with someone with whom you don’t have much in common is beneficial it’s always good to have other perspectives on a project, whether they’re from someone who has done it before or not!
You have control over how you spend your time at work.
The time you spend at work is a precious resource. You have control over how you spend it, and in this section we’ll talk about some ways that you can make the most of your time while also improving the quality of your workplace environment.
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Use your personal life as an opportunity to improve yourself and the relationships with others in your professional life. Spending time with those around you will help build stronger bonds between coworkers and even create opportunities for networking outside of work!
Conclusion
We hope that these tips help you feel more confident and empowered in your workplace. In addition to remembering that control over what you do at work is up to you, remember that it’s also important to be an activist. Show support by reaching out when you see something going wrong, or joining forces with others who share the same concerns; don’t let problems slide by without asking questions!
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