Module 4 Assignment (N496 Nursing Leadership and Management Full Course)

Effective Communication

The Joint Commission reported that [poor] communication was the root cause of 66% of Sentinel Events between 1995-2005. Examine the communication and collaboration in your workplace. Include these aspects:

The components necessary for effective interpersonal communication.

Discuss the importance of interprofessional collaboration.

Apply components of interpersonal communication to interprofessional collaboration.

Discuss strategies to promote interprofessional collaboration.

Describe effective strategies to build interprofessional teams.

Cultural competence

Assignment Expectations:

Length: Between 1500 and 2000 words

Structure: Include a title page and reference page in APA format. These do not count towards the minimum word count for this assignment. Your essay must include an introduction and a conclusion.

References: Use appropriate APA style in-text citations and references for all resources utilized to answer the questions. You should utilize at least two scholarly sources in addition to your textbook.

Rubric: This assignment uses a rubric for scoring. Please review it as part of your assignment preparation and again prior to submission to ensure you have addressed its criteria at the highest level.

Format: Save your assignment as a Microsoft Word document (.doc or .docx) or a PDF document (.pdf

File name: Name your saved file according to your first initial, last name, and the assignment number (for example RHall Assignment 1.docx)

Submission: Submit to the D2L dropbox for grading prior to Monday at 11:59pm PST

 

MORE INFO 

Effective Communication

Introduction

Communication is a skill that everyone needs to develop. Whether you’re in business or just trying to get along with your friends, the ability to communicate effectively is essential. And if you want to improve your communication skills, there are plenty of ways—from listening and telling stories to asking questions and demonstrating attentiveness—that will help you do so effortlessly every day!

Listen carefully to the person you’re speaking with.

When you listen, you are giving the person your undivided attention. You are listening to understand and learn from them. You can also use this time to respond to what they have said, feeling empathy for their feelings or needs, while still making sure that your point is understood by both parties.

Be present.

One of the most important skills of effective communication is being present. This means focusing on the here and now, rather than letting your mind wander to what you might be going to say next or how you were feeling before this conversation started.

Don’t let your phone or other distractions take you away from the conversation either; if someone asks you a question, answer it! If someone else needs attention for something else like opening their eyes wide in surprise because they’ve just heard an idea that seems outrageous (which happens), then pay attention!

Being present means not thinking about what you’re going to say next at all—just being there with them when they need help answering questions or making decisions.

Use open-ended questions that invite conversation.

Open-ended questions can be a great way to get more information from someone. They help you gather the information you need and make it easier for the other person to talk about what they know.

For example, if you’re interviewing a candidate for a job, an open-end question might be “Tell me about your most recent project.” This type of question encourages people to talk about themselves and their work experiences instead of just saying yes or no (e.g., “Do I have enough experience?”).

If a topic is sensitive, approach it delicately.

If a topic is sensitive, approach it delicately.

• Be prepared for the conversation to go in a different direction than you expect. If you’re talking about something that has personal meaning for the other person, expect them to share their own thoughts and feelings about it—even if they aren’t exactly like yours. This can be exciting! But also realize that this might not always be how they see things or feel about things; sometimes, people are able to express themselves better through actions than words (for example: letting us know when our actions hurt their feelings). So even though we may think our ideas are right and theirs wrong, maybe we should try listening first before jumping into an argument or making assumptions based on what we think they mean rather than actually hearing them speak those words out loud.* Be aware of your own feelings and emotions while speaking with others because these often influence how well you communicate with others.* Be open-minded enough not only listen but also consider changing your mind based on what someone else says instead of just disagreeing simply because there’s no time limit involved when trying

Ask for feedback on your communication skills.

You can ask for feedback on your communication skills from anyone in the workplace, including your boss and coworkers. It’s important to get positive feedback as well as constructive criticism.

You can also ask family members or friends for their opinions about what they think of when you’re communicating with others at work. They might not have the same experience in this type of work as you do, but they might still know someone who does!

Asking people you trust works best: if they don’t say anything good then it probably means there’s something wrong with how well it went down that day/weekend etc., so try again later if possible (you should always be willing to learn). The worst thing is hearing nothing at all – even if it means saying sorry later on down the line!

Ask questions and be prepared to answer them yourself.

Asking questions is one of the most important things you can do to get more information and make sure that your ideas are understood. When asking questions, it’s important to:

• Ask relevant, specific ones. If you don’t know something or have a question about something specific in your business (like how many employees does my company have?), ask someone who can answer them for you—and be prepared to answer those same questions yourself!

• Ask open-ended ones that give the person answering them room for creativity and flexibility. For example, instead of asking “How many people do we hire per month?” try this: “I’m interested in hiring more people soon… What kind of person would fit our culture best?” This gives them some latitude while still giving enough direction so they know what kind of person would be good at working with us (that is also clear enough).

Demonstrate that you’re paying attention by making eye contact and nodding.

• Demonstrate that you’re paying attention by making eye contact and nodding.

• Nodding is a good sign that your listener is engaged in the conversation, but it doesn’t necessarily mean he or she understands you. If someone is nodding their head and saying “uhhuh” at every other word, then it may be a signal that they’re not really listening closely—they’re just going through the motions of following along with what’s being said (or in this case, written).

• Eye contact can also help show sincerity: if someone looks directly at you when speaking to them (particularly if they look away when talking about something else), it’s likely because they care about what comes out of their mouth!

Speak clearly and slowly, using gestures and facial expressions to emphasize your message.

• Speak clearly and slowly, using gestures and facial expressions to emphasize your message.

• Avoid jargon or slang.

• Use gestures to help make your words more understandable for the person you are speaking with. For example, if you’re talking about a product that has a lot of colors, use different colors when describing the product in the field (e.g., “the blue one”).

You can improve your communication skills effortlessly every day with these tips

Communication is a great way to connect with the people you love, but it can be hard to get the tone right. Here are some tips for improving your communication skills effortlessly every day with these tips:

• Listen carefully and attentively to what your listener says.

• Be present in the moment and not distracted by thoughts about work or other things.

• Ask open-ended questions that allow others to tell their story by telling you more about themselves rather than giving them a script of what they should say or do next (e.g., “How did that make you feel?”). This also helps build rapport between speakers because it gives them room for creativity when responding as well as encouraging them through feedback from others who are listening closely enough so that any questions asked by listeners have been answered satisfactorily before continuing onto another topic at hand—which leads us into our next point…

Conclusion

At the end of the day, communication is a skill that you can improve. The more practice you get with it, the easier it will be for you to master. With these tips in mind, your next time on the phone or in person could be filled with fewer misunderstandings and more successful interactions.